Hotel Overview

An exclusive luxury hotel in the Mayan jungle where guests experience personalized attention and service. Sian Ka’an: the origin of the sky, as referred to by the ancient Mayan.  This is the best way to describe the Caribbean celestial soul where its minimalist decoration reach perfection in the jungle effervescence of the Riviera Maya and the iridescent waters that bathe it. This adults-only gem of the Riviera Maya features this Caribbean haven’s pleasures. Play a round of golf at our own professional golf course (fees apply) while enjoying the most luxurious brand of Bahia Principe. Stay at 1 and Play at 4: Staying at the Bahia Principe Luxury Sian Ka’an, you can enjoy the facilities at the Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Akumal (except buffet restaurants). For a total of 24 restaurants, 25 bars and 12

swimming pools.

It’s ideal for:

Travelers who seek something special—a luxurious, exclusive retreat. Those who prefer seclusion, as a solo experience or in the company of their partner. 

FREE, unlimited WI-FI throughout all areas of our hotels 

Please contact the hotel for additional information regarding business services ("


Cancun, Mexico (CUN) : 59 miles

Property Information

Year Built: 2011
Buildings: 35
Floors: 3
Total rooms: 420
Villa: 35


Hotel Details


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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9641 reviews
  • 5.0 star tripadvisor rating
    Super Sian Ka’an

    Stayed at the Sian Ka’an the last week in June first week of July. Hotel gives the impression of being in a forest it was very peaceful. Rooms were a bit dated but were comfortable and spacious. Food snd drink selection was fantastic at the hotel, you also had the option of eating at the Al A Carte restaurants at the Sian Ka’an and the three other hotels that are part of the complex. Our favourite Al a Carte restaurants were Maiko, Alux, Le Gourmet, Mediterranean and Dolce Vita. Getting around the resorts via buggy was no problem and the beach was a ten minute ride complete with hotel bar. The evening entertainment was good although we thought it ended a bit early. All the staff were amazing, and courteous, would highly recommend this adult only hotel. Recent reviews have stated problems with noise and construction work. We didn’t encounter any such problem during our stay so cannot comment on these issues.

    Oct 02, 2023
  • 2.0 star tripadvisor rating

    We booked a two bed bedroom , thy didn't respect that. Areli at the front desk was so disrespectful that the vacation started at a very bad term. The manager was hidden at his desk and didn't want to came out to face us. They called security because I knocked the door to talk to him

    Sep 26, 2023
  • 5.0 star tripadvisor rating
    2 week stay

    What can I say Absolutely brilliant fantastic amazing I have been all over on holidays & this place Tops them all we are still here & staying at the Baha Principal Me & my wife are so impressed with the food,hospitality,buggies that take you everywhere bar staff so friendly and helpful Amazing restaurants within the complex. To many miserable T…S in this world to eager to moan over such petty this if you don’t like holiday resorts like this or others then stay at home !! Thank you Baha Principal myself & my will return.

    Sep 26, 2023
  • 1.0 star tripadvisor rating

    Absolutely awful customer service all around. Erandi, Guillermo, Angel, Vitor, Diana ALL NEED TO BE FIRED. They made me miss my flight because I booked airport transportation for 11:30am through them. I even went to the front desk an hour before to confirm and they told me everything was great! It wasn’t. I’m currently having to beg delta to rebook a flight. On top of sheets being dirty, hot tub broken, having to call the front desk millions of times, then having to walk alllll the way there. Only for the manager Vitor to tell me he’d do his best to “change my experience” he literally did nothing useful. I don’t need a towel Swan and cheap wine, I needed the accommodation and customer service I PAID FOR! I have been emailing corporate demanding a refund for the last two days.

    Sep 22, 2023
  • 3.0 star tripadvisor rating
    Runaround at Check In

    Being given the runaround at the front desk was unacceptable. Making us wait 2 hours while they ‘cleaned’ our room was unacceptable. Kept making excuses and saying it was being cleaned. I called b.s. and went for a stroll to look for myself. No housekeeping to be seen. We are repeat customers who won’t be repeating again. There are plenty of amazing hotels in Riviera Maya to choose from that offer excellent service.

    Sep 19, 2023

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