There are sports and activities at all hours of the day, to enjoy the sun, the sea and the beach (with lounge chairs, beach umbrellas, and towel service available if you'd prefer to relax instead). Learn to sail with a catamaran, discover the crystal blue waters during an afternoon of snorkeling, or get your heart pumping with a game of tennis.
The complex has three buffet-type restaurant and four specialty restaurants with ˆ la carte dinner service. You'll find everything from traditional Dominican cuisine to Italian and Spanish cuisine. There are also three snack bars and nine bars serving spectacular tropical drinks.
Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.
LocationPunta Cana - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating12359 reviews
A total blast
Bahia Principe is legit my happy place!! Always find ways to get involved and get out of your comfort zones whether you’re shy or outgoing. The staff make me laugh, and I learn great music and listen when I get home. And I meet guests from all over the world. A lot of Spanish speaking people and I don’t speak a lot of Spanish. I always manage to communicate because instead of using the translator I have a buddy back home who took advanced Spanish in high school and I’m able to talk to people. I even met a group of people from Canada who I still talk with to this day. I’m legitimately out and about all day. Definitely recommend. Many great memories that I will cherish forever.
Room needs renovation
Rooms with everything broken, the door with a tape, the phone, the freezer. Bad service. I have to congratulate Manulka at the buffet, she is a very nice girl with an exceptional people skills. Emilio at the pool bar was ver nice and had a good service. For the rest of them I don’t have the same opinion. Rooms needs improvement and were full of mosquitoes everyday.
Bahia Principe Bávaro bug infestation
I am absolutely livid! Can you believe what a hellish nightmare my so-called "vacation" at Bahia Principe Bávaro, room 79301, turned into? From day one, we were greeted by a swarm of creepy crawlies – bugs of every damn kind infesting our room! My poor kids had to endure sleeping on a bed of these vile creatures every freaking night! It was like a horror movie brought to life! So, I decided to raise hell and complain to guest relations, supposedly represented by "Maria." But guess what? Their response was a big fat joke! All they could come up with was to freaking exterminate the bugs! As if that would make up for the six agonizing nights my kids had to suffer through this disgusting ordeal! And to add insult to injury, they outright refused to offer any refunds, hiding behind some lame policy excuse. And their solution? Oh, just email some customer service black hole where they'll likely ignore me! What a load of garbage! As if the bug infestation wasn't bad enough, my poor son got freaking sick during this nightmare! We don't even know if it was because of some damn bug bite or some other repulsive reason, but he was vomiting and having diarrhea! Now, I have to deal with the anxiety of taking him to a pediatrician and waiting for test results, all thanks to this disastrous vacation that has turned into a health hazard for my family! And let's not forget the hefty amount of cash our group forked over to this hellhole of a hotel! We were part of a Punta Cana baseball tournament, and we rented a whopping 59 rooms for seven nights, totaling a massive $224,200! You'd think with that kind of cash rolling in, they could at least provide a room free of goddamn pests! And here comes the icing on the cake – the laundry service they provided was an absolute disgrace! I handed over four innocent white shirts for cleaning, and what did I get in return? Stained, ruined shirts! When I dared to complain at guest services, they played the role of wannabe detectives, investigating if the shirts were already stained and pointing fingers at who washed them. Who the hell cares about that nonsense when my precious shirts were ruined? All I asked for was a simple apology and for them to re-wash the damn shirts, but oh no, they couldn't even manage that! So, after all this infuriating drama, I had to leave the Dominican Republic without my four shirts, because these incompetent fools couldn't even find them or bother to fix their own damn mistake! The level of sheer negligence and pathetic customer service is absolutely mind-boggling! This whole damn experience has left me seething with anger and disbelief! It's beyond comprehension that we wasted our hard-earned money on this nightmare of a vacation, dealing with a hotel that couldn't care less about its guests! It's an absolute disgrace, and I'm fuming just thinking about it!
Beautiful Place, Disappointing Staff & Service
Pros: lovely grounds; fun pools Cons: unhelpful unfriendly staff; disgusting room with ants everywhere (I’m sure I took some home in the luggage); buffet nasty/cold/tasteless food, slow to replenish, rude service, not air conditioned — eating while profusely sweating is disgusting and unfathomable for the price; a la carte restaurants sub par; fridge in room not cold; trolley to get around unreliable; beach filled with seaweed (last resort we came to in Punta Cana at least made some effort to clear up the seaweed every morning); too many times to count that they didn’t have a basic obvious thing — like coffee cups by the coffee machine — when asked if I could have a coffee cup, was told there are none available; so many examples of staff just saying NO (or walking away) the moment I asked for anything obvious while acting like I was crazy or stupid to even ask for anything: no cold water available at night by the bar/lobby (and the convenience store ran out of water!!! WHAT???); had to go fix the room key every day; so much more, can’t even remember all the issues — didn’t ruin our trip cuz we were still in paradise, but so so disappointing, subpar, unprofessional, like the staff has zero professional development in hospitality — maybe my standards are too high — do not book this place if you have high standards and/or are used to any level of true service — service was a total joke the whole time — under 2* for that.
Why did I have to constantly ask for wash cloths
Check-in was very slow and didn’t have recognizable waiting lines. We were waiting in line to check in and other guest would walk up to counter and cut line. At check in did not receive towel card (was not informed we needed one) had to go back next day after being told at the pool we needed one. And then only 1 towel per pool card. We had 3 people in party and was only given 2 towel cards. Everyday at least 1 of the room keys would not work. Had to visit the front desk everyday to get another key. We had 3 people in our party, first day they only had towels for 2 people and no wash cloths. They did not automatically have wash cloths in room bathroom which I have never experienced at any hotel or resort. Everyday we had to ask for wash cloths but had to go to front desk to request. We constantly had to ask them for clean towels and enough for 3 people. Our room was clean the first day we arrived and cleaned the next day but did not get cleaned the rest of the 3 days we were there. We even asked housekeeping and she states she was about to get off but would make a note in system but no one came to clean the room. The bathroom vent didn’t work. Outside balcony had ants all over and we couldn’t sit outside. The Grille which was an al-la-cart was a steak house but definitely didn’t meet expectations. My son steak was so tough, my vegetables came out cold, just really not worth it been better off at the buffet. The resort itself was very beautiful and had plenty to do, just service was not on point. Even at the buffet slow service would have to wait on just water! The look of the resort and the reputation it has, I expected much more out of the service and rooms.
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