Hotel Overview
Located on famed Bavaro Beach, this adults-only resort has been recently renovated and offers a unique, chic ambiance – perfect for your next getaway! Melia Punta Cana Beach Resort boasts an ideal mix of relaxation and excitement, with a variety of activities and entertainment throughout the property!
Walk throughout the resort’s gardens and see the beautiful lush foliage that surrounds you. For an extra measure of serenity, you can relax on the beach and dig your toes into the warm, white sand as crystal clear waves crash in the distance. If you crave a little more excitement, you can enjoy watersports, dance classes, and unlimited greens fees at the Cocotal golf course. Plus, you’re located only a few steps away from the Palma Real Shopping Village!
Have you worked up an appetite after a full day of fun in the sun? Delight your palate with 13 restaurants that offer delicious international dishes. Additionally, four bars across the resort will be serving up outstanding mixed drinks. Those who have chosen to stay in “The Level” room categories receive access to exclusive areas that include a lounge with rooftop bar, private restaurants, and more!
Property Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7264 reviews
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Aug 29, 2023Terrible
If you are planning a vacation and planning to come to Meliá Punta Cana Beach, I would advise you not to for several reasons & trust me I know because this is my second time staying at the resort. Here are some reasons why: 1. The resorts is very isolated.Meila caribe (Family ) Meila punta Beach (Adults only ) 2. When booking, if you want to have all the amenities & a butler, The Level is the way to go. If you do not book The Level, you will be treated as an option rather than a priority. On arrival we booked a Deluxe Room but our friends had a Premium Room. Due to us wanting to keep our party in close proximity of each other, we upgraded our room to the Premium which was an additional charge of $300.00. When upgrading, our main focus with the reception was the level of access and amenities we would be entitled to during our stay. Her response was that we would be able to go everywhere excluding the Quimera. 3. When leaving your room and in need of transportation, it was very hard getting to and from our room. We stayed in unit #15, right behind of the Quimera. Shuttles were running below the Quimera, so we thought that since our room was so close in the vicinity , that we could board the shuttle as well, we were wrong. We saw a driver sitting on the shuttle, doing absolutely nothing. We politely asked the driver if we can have a lift to the lobby, his response was, “ Remember, I work for Quimera.” So we were all in disbelief. In the hospitality industry his response should have been “ Guys, I work for The Quimera but if you walk a little further to the roundabout, shuttles are running every couple minutes.” He said absolutely nothing to us. One night, we left and went to have a great time at the world renowned “Coco Bongo”, our taxi driver brought us back to the resort at 2 am. We were left to walk a distance of a city block back to our room, it was not a nice feeling. Again we were treated like an option. One morning we said hey, let’s travel to the gift shop and buy some souvenirs. On our way there, my fiancé was not feeling well due to the heat so we picked up some aspirins as well. So we decided to go to the closest restaurant, and “American Grill Bazaar” was the place. When we got there, we walked in and grabbed our plates and the Hostess shout “Hola hola!” so my fiancé went over to see what was the issue thinking that it was to get our room number while I added food to my plate from the buffet . She basically told him that our bands were wrong, we were not entitled to receive food from that particular restaurant and we were not supposed to be beyond this point. FYI my plates was already filled with food that I added. Instead of the supervisor to come and notify us that we were not supposed to receive food in a calm and collective manner, he called someone else, I’m guessing that it was the manager. He approached us and told us that we were always coming to dine there , we were literally appalled because that was our first time. We only came, because my fiancé was on feeling well. When the manager came, my fiancé informed him that she suffers from high blood pressure and that she needs a drink to calm herself. He listened, kept arguing and then left us. The waitress came and asked us if we wanted water to drink but my fiancé told her no! She requested Coca Cola. So she went and brought the Coca Cola. 4.As for the pool everyday it was always dirty . 5.The Food is NASTY 6.we call reception and ask what time mosaics close the said 10:30 when we arrive it was 9:57pm the hostess told us they were close but when we looked inside all the staff was packing the the food and eating . 6. When paying $1000 plus I personally feel you show get your money worth , and the relationship between the 2 resort need to get better . In my overall opinion being a repeat guest here I’ll say the staff are not happy . When u take care of your staff they take care of your business “.
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Aug 28, 2023Our August 2023 Stay at Melia Adults Only - Level
Overall our experience of the resort was very good. The grounds were beautiful. We stayed at the Level, and based on our experience, was well worth the additional cost since we spent 80% of our time in that area of the resort. We had breakfast every morning at Quimera, accessed the 2nd level during the day, and enjoyed rooftop drinks in the evening. We also frequented the other a la carte restos for dinner, Jigger bar and the main lobby bar some of our evenings, as well as the spa a few times (all at the opposite end of the resort). Both myself and my husband had the best massages of our lives there, and enjoyed the hydrotherapy. What made our stay extra special was the service of our “butler”, Jenfry. He ensured we were taken care of each day and made all of our reservations for us. Upon our arrival we weren’t quite happy with our room assignment, partly due to the fact that I had emailed the resort earlier with a specific request regarding our room. It wasn’t a huge deal, but Jenfry handled it seamlessly and professionally, and made immediate plans for us to be moved the following day once the new room became available. We also woke up our first morning to a huge leak from the ceiling (AC). It was handled fairly quickly but we also knew we were switching rooms later that day so weren’t overly bothered by it. Once we moved to our new room everything was great from there on in. When we initially checked in I mentioned we were celebrating our anniversary. It wasn’t a big topic of discussion, and to be honest I didn't even think he necessarily took note, but a few nights later Jenfry organized a beautiful surprise in our room while we were out, which made our stay extra special. Overall we had a great stay — I do believe a big part of that was due to staying at the Level. Having access to that 2nd level, and Quimera in general, really came in handy during the day when we were hanging out by the pool and ocean. Speaking of which, the pools were spacious and the beach beautiful. We also enjoyed the private seating area on the beach. Unfortunately, the sargassum was quite plentiful which didn’t lend to the best swimming experience which was no fault of the resort, and they did their best to clean it up. However, they were no match for Mother Nature lol. My husband still got out swimming most days, and I went out a few times myself. It was worse toward the end of our stay with the impending hurricane Franklin. It’s not slimy like seaweed, nor does it stick to you or tangle around your ankle. My husband described it as being like Christmas holly…it just kind of floats by intact and brushes up against you. We were at the resort from Aug 16th to Aug 23rd.
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Aug 28, 2023
Relaxing and great time
Hotel well located, not far away from the airport. Hudge and wonderful gardens. A very special thanks to our Guest Concierge Jenfry for his disponibilty and his kindness. Highly appreciated! Many thanks again, Jenfry, you are the BEST
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Aug 27, 2023
A lovely experience
I am new to all-inclusive resorts and the Melia Punta Cana was a lovely introduction. I stayed at The Level and very much enjoyed the wellness aspect of resort. The spa was great, the pools were lovely, the beach was beautiful, and the service was very attentive! I had the pleasure of working with Jenfry as my concierge and I felt incredibly well taken care of, I was very grateful.
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Aug 27, 2023A Blissful Getaway That Was Far Too Short
Only a twenty-minute transfer from the airport, my recent vacation to the Meliá Punta Cana Adults-Only Resort was an experience that was refreshing and necessary. From the moment I set foot on its grounds until the reluctant day of departure, the resort's enchanting ambiance and impeccable offerings left an indelible mark on my heart. I’m glad I can share the details of this remarkable journey. Check-In: Upon my arrival, I realized the I don’t treat myself to vacations often. Maira, an amazing staffer, gave me the rundown on what the difference between the Premium stay that I purchased and upgrading to the Level would offer. Being mindful that other guests could come, but also allowing me to take my time, she convinced me to upgrade and sent me forth to the Level to complete my check-in (I arrived earlier than check-in so this process still would have taken some time). At the Level, I was able to preview the resorts offerings and beachfront, as the building is three stories with a restaurant on the bottom, bar, lounge, and help desk in the middle, and a rooftop bar on top. Since I still had a little time before my room was ready, and I was now an upgraded patron, I was introduced to my butler/personal assistant, Jenfry, who was able to show me a map of the grounds, get some dinner reservations out of the way, and acclimated me to the multitude of activities the resorts offers daily. I could already tell he was going to be a great part of the trip and was already going above and beyond with just out initial meeting. Accommodations: The resort's accommodations surpassed my expectations. At the level, a second-floor spacious and luxurious room awaited me (I’m from NYC so this could be a typical size room, sorry), featuring a glimpse of the ocean front, and a nice balcony. The room included a standing shower, tub, king-sized bed, mini bar (you’ll need to request snacks after the first day), couch, couple of tables and a TV. It was nice and airconditioned, and again, coming from NYC and not having central air, I took full advantage of that and the ceiling fan. Location: The grounds of the resort were awesome. I don’t know if I was able to explore it all. With the Level, there was private access to the beach with a beach bar, a very large and winding pool that connected to shops (I didn’t patron), the Woodhouse (that offered dance classes, yoga, and Pilates), and quaint gym that offered an outdoor spin class (Garry & Fernando made this fun even though I was slightly over dressed and was very hot!). Now, the Level and the beach are about an 8-minute walk or short cart ride (they have drivers) from the lobby, spa, club, and other restaurants. I stayed mostly at the Level until the evening, when I would go to the Lobby to watch shows after dinner. Food: The resort's culinary offerings were a delightful surprise. Each meal was a culinary journey, with a menu that showcased a blend of local flavors and international cuisine. My favorite, hands down, was Quimera at the level. Most of the restaurants need reservations but none were super full. I did enjoy watching the staff have a good time wishing people happy birthdays with what felt like a full-on band by the staff. It was a nice atmosphere for all locations even as a solo vacationer. Staff: Now the staff was Amazing! If I forgot anyone’s name, I apologize but I made it my business to try to remember everyone as they definitely make it their mission to remember you! Maira with check-in and gust services was awesome, Pablo has an amazing entertainment staff but Yunilda, Lidia, and Perla were the best dance partners! Christina, Mabel, and Maria were awesome hostesses who preempted where I wanted to sit before I did, so I thank them for helping my indecisive self! Maria, Roman, Juan, Franklin, Fredy, Louisa, and Moises were such waiters and waitressed that no matter what time of day I saw them, they were always with a smile and let me speak my bad Spanish with pride. Alisa and Denia was some of the best bartenders I know, thank you ladies. The workshop leaders were also great like Garry and Fernando being enthusiastic in the heat, Augustine hyping me up with my bad painting skills, Ronaldo and Jackie with the coconut oil workshop, and I foolish missed the names of the Chocolate, Macrame, Rum, and Wine tasting workshops, but they were awesome too. Robert who was one of the drivers and staffers for the lobby always made me feel like I was a welcomed guest! Mauxelle who seamlessly helped me check out. And I could never leave out Jenfry; Jenfry made this experience so much better than I thought it could be. From his daily check-ins, recommendations, and planning I would have thought I was the only person he was working with. Activities and Amenities: The resort offered a plethora of activities that catered to various interests. I spent my days trying to get a tan, but I tried to step outside of the box with painting, making things, or taste testing. There is literally and activity every hour. My favorite had to be the “Walking Around the Moon” which offered a different aspect of wellness, including a numerologist, tarot card reader, chakra reader, and sound therapy. Every night there was a musical artist and dancers and aerialist featured on some nights. Again, if you are bored, you are actively avoiding what they have to offer. As a Level guest, I got a 30-minute massage (that I upgraded to 55-minutes for $50) at the spa. Now, as I am not a spa person and vacationing is still new for me, I was satisfied but not enthusiastic about the spa. However, they offer way more than just massages in the spa, so I would investigate their offerings and see what you connect with. Conclusion: My experience at the Meliá Punta Cana Adults-Only Resort was a combination of restorative and fun. The only con I had was something the staff could do nothing about: the sargassum that piled up on the shore and obstructed me from venturing in the water for the bulk of my vacation. I was very disappointed by this, but I also did not leave the resort and I traveled at a time where there is a larger amount that accumulates. Thankfully the pools were nice and large, and even though I didn’t venture into the ocean, it was nice to tan on the beach. Outside of that, I’m excited about coming back. I know it is the staffs’ job to make you feel welcome and connect with you, but they did a really good job of it, and I very much felt like they cared about me.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.