Hotel Overview

Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.


Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 676


Hotel Details


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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2613 reviews
  • 4.0 star tripadvisor rating

    We stayed at RIU Palace Punta Cana in Aug 2023 and I have never written a review about a hotel before but think this can help! Pros: Hotel is clean and Air Con is good with a great location right on a beautiful beach. The sand is amazing. We had a really good cleaner called Yazminka and the food id also lovely, lots of different options. Anna in the restaurant does a brilliant job. Cons: The room location was not great, ask for a room in the block with 1s and you will be fine overlooking the beach it hotel. We faced the mail lobby. The location of the hotel is not great if you like to experience the culture of the DR. It is off a main highway about 45mind from the airport so it is in the middle of nowhere. Also this caters mainly for Spanish speakers, there is not really a Caribbean vibe here, despite it being beautiful. The room service is non existent and the entertainment was a key let down with one man on every night singing in Spanish. I’m not sure why they do not have folk songs or local entertainment at this hotel. It does rain in the DR but only in short bursts and this did not affect our time here.

    Aug 25, 2023
  • 5.0 star tripadvisor rating
    Amazing holiday at the Riu Palace Punta Cana!

    We had a truly fantastic time, from start to finish. Staff are wonderful - Nelson (front desk), Maria and Anna (housekeeping), Marino and Ray (Waiting on), and Junior at the pool bar made our stay memorable 😀

    Aug 24, 2023
  • 2.0 star tripadvisor rating
    Avoid this one

    Restaurants were subpar when it came to variety and taste. Nightly entertainment and disco sucked. Played 90% merengue music. Couldn't get towels as needed and drinks were weak. Some hotel staff were very condescending. If you had questions about the "coupons" and their use, you were told to READ. DUH! We did read and it didn't make sense, thus we had questions.

    Aug 21, 2023
  • 5.0 star tripadvisor rating

    Everything was awesome at your resort; however, the beds were a little hard and uncomfortable and in one of our rooms the A/C was not working well. But overall it was a fantastic vacation and stay at Riu Palace and would definitely stay there again and will tell our friends to come visit you as well.

    Aug 21, 2023
  • 1.0 star tripadvisor rating
    Smells like mold. No AC. Terrible food. Steer clear.

    This shouldn’t be considered a 5 star hotel. If you’ve ever been exposed to luxury, don’t come here. The rooms wreak of mold and must, the sheets smell humid, the ac barely works (at full blast the coldest it got is 76 degrees in our room…), the food is horrible, the wine tasted watered down, the liquor in the cocktails has a horrible after taste. Not to mention, I was not once served a proper frozen cocktail. May as well have been just juice with crappy liquor in it. The shower water is so rough my hair is insanely dry and full of knots. If you like swimming in the ocean, stay away. There is about a 5 foot deep wall of sea grass washed ashore, and you have to wade through tons of sea grass to get into deeper water. Go to the pool instead? Yea sure if you want to get into a hot tub when it’s 100 degrees and sunny. The most offensive overall is the disgusting smell in the rooms. I cannot wait to go home. Overall a very poor experience. In American standards, this would be a 2/3 star hotel maximum.

    Aug 21, 2023

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.