Conejos Bay, with its golden sand, beautiful rock formations and sapphire waters, welcomes Secrets Huatulco Resort & Spa, a AAA 4 Diamond Award Winner and part of the Secrets brand, voted Best Hotel Chain by Apple Vacationers. This spectacular adults only (18+) resort is gently carved into the natural landscape to give all rooms a magnificent view. The exclusive amenities of Unlimited-Luxury® start with endless meals, snacks and premium beverages, pool and beach wait service, and 24-hour room and concierge service - all without the wristband that many resorts require. Enjoy unlimited activities, including windsurfing and snorkeling, and live nightly entertainment. Guests will indulge in some of the finest international fare at any of the seven gourmet à la carte restaurants, a buffet, and more - all without reservations. Enjoy nearby golf at Campo de Golf Tangolunda or pamper yourself at the world-class Secrets Spa by Pevonia with tranquil treatments.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7373 reviews
Amazing beautiful resort. I can’t say anything negative. All,positive vibes and truly recommend.
The place is amazing. The restaurants are super good. What makes it so special is the people that work there. I lost my notes with all the names of our favorite people that attended us so nice and dedicated to their customers 200% I’ve been to many secrets and this is definitely my favorite. Beautiful resort and very safe.
It was amazing ( shout out to the entertainment team )
Cons: first day service was a bit iffy, it was a hit or miss Pros: boy did they make up for it, the other days our service was incredible, exceptional! The weather was hot and humid, we went may 17-22. Right before rain season. Food was typical resort food but still done well. The Entertainment team was sooo great, great Energy all day everyday. Seems like they never leave they are there morning and night . Giving it 100% . The drinks were good no knock off drinks . Overall it was just amazing , would definitely return, was better than Cancun , los cabos ect .
Great potential, but so much to improve
We had a swim out room in building 1. The good +Stunning and almost private beach. +Lounge chairs always available by the pool or beach. +Little wait to be s Fernando in Cin Cin Restaurant. +Room service was easy and always delivered on time. +Great massage in the spa. +Pools are nice. The bad -They were painting the wood tiles outside our room, I asked them to stop it because the smell was so strong it made our head ache. They stopped, but returned later and did it anyway, it ruined our swim out experience for the entire stay. -Poor food quality: when guacamole is not fresh at a mexican restaurant you know food quality is really bad, beef steaks are horrible and injected, beef patties are like ham (disgusting), drinks always watered down. -The spa treatment lasted 12 minutes less :( -Swim-out pool water quality seemed poor. -Small rooms. -Prefered Club not worth it: worthless coupons, nothing special. -Poor attention to detail: stains in the floor for more than 3 days, a Pringles can by the swim-out pool for 2 days, restaurant menus in terrible shape. -More than a hour to receive fresh towels when requested. We don't expect to return, we'll try a different hotel next time, although we are still open to staying at other Secrets Hotels based on better previous experiences.
Huatulco stay! The Wolf’s
Juan( mesmerized), Nathaly( hostess), Nereo, and vip services Rasalinda were awesome and made the stay excellent. Thank you for the great service and friendliness!!! Juan at the buffet was our go to guy everyday, his service and friendliness was such a pleasure and made us feel so welcome. Our hostesses throughout the stay was the same at every venue, Nathaly was just awesome. Nereo spent time with us by the pool, met us in the lobby and always had time to talk and make us feel like family. Rasalinda with vip services was awesome, made our arrival superb all the way till we left. What a nice relaxing vacation all because of the people working at the resort. We cannot thank you all enough for the way you made us feel!
Secrets Hualtulco Vacation
Although Secrets could pay more attention to pool maintenance and wear and tear, we really enjoyed our stay in this ruggedly beautiful part of Mexico. The people who work were are definately the highlight of our stay here. This is currently my husband's favorite place in Mexico and we have visited this country at least a dozen times. The many restaurant choices kept things from getting boring over our two weeks there and we also enjoyed the themed dinner nights as well. This is a hidden gem that we would definately be thinking about returning to in the near future.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.